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FREQUENTLY ASKED QUESTIONS

ESI WEB FAQ's

Frequently Asked Questions

If you’re looking to further your understanding of what E.commerce Systems International have to offer – you’ll find answers here! We want to make sure you are armed with all the details and information you need to choose the website developer who is right for you!  

We’ll cover some questions that are commonly asked about our custom website development and design, our shopping cart and site management system, and even get into some technical jargon – such as our server specs.

We’ve divided these topics into sections to help you locate the information that most interests you.

Have more questions? Please contact us and we’ll be happy discuss any other concerns.

GENERAL QUESTIONS

We require a non refundable 75% deposit at the beginning of each new project and the remaining balance on the day the site goes live or three months from the date the contract is originally signed, whichever is sooner. In some cases we will require the total amount upfront, however this is strictly on a case by case bases. If the project is large and the cost is over $5,000 then once the deposit has been made the balance will be broken down into stages or phases to be paid after each phase is complete. We offer this payment plan to help make the website you want more affordable. Certain restrictions do apply and payment plans are not available on smaller packages, web hosting, and SEO. Deposits are only refundable if the refund is requested before work begins.

We have been in developing websites and successfully marketing clients online since 2003. Our management team has been in the web/internet industry for over 16 years and are considered authorities, experts in the industry...

We accept all major credit cards including Visa, Master Card, American Express, Discover. We also accept Paypal and Western Union.

Yes. in fact we have a full rack of servers in our Data Center in Dallas & Houston.

No, unlike other companies we don't make hosting with us mandatory. However, choosing to host with us is a BIG advantage for you. You don't have to worry about any technical aspects of managing your hosting account and the servers, we do it all for you. Plus you just have a one point contact for your Web Presence. If there is a problem it is always better to call a single reliable company who can take care of everything while you concentrate on your business. We will make your website one less worry for you.

Our mission is to build the best and most cost effective website for your business. A professionally built website can promote your products and services, enhance your image, and generate sales. With that in mind, we will carefully research your business needs and plan a strategy to create the ideal web solution.

Development Process

You will provide us with the text and any other content for your website and any specific pictures you would like. We can provide you with access to thousands of royalty free stock photos. We also offer optional professional copywriting services.

We ask you to provide examples of websites you really like, colors you like, and your competitors’ websites. If you want, you can also have a look at our past work and let us know any website elements you liked and we can incorporate the same for your website. We can also provide you with access to our professional high quality Semi Finished Designs and you can choose the one you like. Once you provide that information to us, usually within 2 working days, you get a creative mockup of what your website will look like when it's completed. At this stage, you and the designer work closely to develop a look that will be both visually pleasing and user-friendly

After the initial Mockup is designed, you will review it on our servers. We send you a web link to view the mockup and ask if you would like any changes. You request revisions as necessary and then you provide final approval.

After receiving your final approval on the mockup, we will then begin building the website and web pages, incorporating the design and all of the content that you provide

After the site is built, you will be able to view all pages to make sure everything is exactly how you want it. You will submit any desired changes to the copy and then give final approval before the site goes live.

After final approval and payment has been received, your website will be published on your domain, and it will be live for all the world to see!

We can register your domain name and host your website too – so you don't have to worry about technical aspects of your website and we become your one stop shop for your web presence.

After Sales Support

After your website is launched, we will work with you to establish a regular review and maintenance schedule of your web site to accommodate your requests, user feedback, system upgrades and any new emerging web technologies.

Sure, in fact we design very good professional websites. We have experience in working with clients from different fields and we understand their different taste. Our portfolio is just a partial list of our clients. If you did not find examples of sites you are looking for, please email us or call us, and we can give you more examples.

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